Steve's specialism is CRM and training. The key object that guides his work is to improve our client's use of data, to improve their customer's experience. Through Steve's guidance torward better use of information our clients gain control of the information they have - and put it to better use in the marketing process.
"I undertake workflow analysis, database design, installation, data import/export, training, and ongoing support of CRM systems."
Steve has been an associate at SHERE since 2003.
3 things about me:
Granada TV Rental - created systems to run service depots of 50+ engineers.
World Courier - implementation of CRM system for UK and Switzerland.
Barclays - Stakeholder database (CRM) developed to track communication.
Development for 1,000,000+ customer database for top 50 blue chip organisation.